Administrative Management A.A.S.
Cheryl Galipeau, Director
Administrative professionals enjoy variety, project management, meaningful work, task autonomy, and leadership responsibility. The curriculum advances career proficiencies in Customer Relations (first year of program) with second-year coursework geared toward meeting the administrative needs of organizations by learning to:
- Craft effective online and print publications using strong visual composition techniques
- Coordinate and manage projects, resources and technology needs
- Assume leadership, organizational and communication roles
Graduates are ready to actively contribute and become vital members of an executive team. Emphasis in computers, project management, and communications across industries. You also have the opportunity to earn industry standard Microsoft Office Specialist certifications. Graduates enjoy opportunities for employment in a wide variety of business settings. Academically prepared students entering autumn semester may complete the program in four semesters as outlined below. Students entering spring should meet with an advisor prior to selecting courses.
Student Outcomes:
- Formulate service policies for excellent customer service management
- Apply service-level decisions to develop staff, enhance customer loyalty, and deal with challenges and conflicts while serving both internal and external customers
- Demonstrate the workplace skills of effective communication (oral, written, nonverbal), problem-solving, managing interpersonal relationships, and collaborating with teams, thinking critically, and leadership
- Ethically use research and the tools of technology to create and organize business documents efficiently, accurately, and artfully designed
- Design and develop effective online solutions incorporating search engine strategies, attractive user-centered and accessible design for multiple platforms, mobility, and devices relevant to organizational goals and targets
- Plan for career development by creating standard employment documents and honing personal presentation skills
- Understand, appreciate, and recognize opportunities of diverse populations and cultures
Related Job Titles:
- Administrative Assistant
- Administrative Coordinator
- Administrative Manager
- Administrative Specialist
- Client Relations Manager
- Executive Assistant
- Office Assistant
- Virtual Assistant
Associate of Applied Science - Administrative Management
Missoula College
Degree Specific Credits: 64
Required Cumulative GPA: 2.0
Catalog Year: 2018-2019
Note: See Program Director for advising regarding scope and sequence, course prerequisites, and math and writing placement assessments. Completion of the requirements for a Certificate of Applied Science in Customer Relations is embedded within the completion of the Administrative Management courses.
Summary
Code | Title | Hours |
---|---|---|
Administrative Management Required Courses | 54 | |
Writing Requirements | 3 | |
Math Requirements | 3 | |
Accounting Requirements | 4 | |
Total Hours | 64 |
Administrative Management Required Courses
Code | Title | Hours |
---|---|---|
Complete all of the following courses: | ||
AMGT 145 | Records Management | 2 |
AMGT 240 | Admin Support for the Office | 3 |
AMGT 298 | Adm Mgmt Internship | 2 |
BGEN 105S | Introduction to Business | 3 |
BGEN 235 | Business Law | 3 |
BMGT 212 | Critical Analysis for Business | 3 |
BMGT 216 | Psych of Mgmt & Supervision | 4 |
BMGT 245 | Customer Service Management | 4 |
CAPP 120 | Introduction to Computers | 3 |
CAPP 154 | MS Word | 3 |
CAPP 254 | Advanced MS Word | 3 |
COMX 111A | Introduction to Public Speaking | 3 |
COMX 115S | Introduction to Interpersonal Communications | 3 |
COMX 250 | Intro to Public Relations | 3 |
CSCI 172 | Intro to Computer Modeling | 3 |
ITS 221 | Project Management | 3 |
MART 214 | Digital Publishing & Design | 3 |
MART 232 | Interactive Web II | 3 |
Total Hours | 54 |
Minimum Required Grade: C-
Writing Requirements
Note: See Program Director for prerequisites, placement and advising.
Code | Title | Hours |
---|---|---|
Complete one of the following courses: | ||
WRIT 101 | College Writing I | 3 |
or WRIT 121 | Intro to Technical Writing | |
Total Hours | 3 |
Minimum Required Grade: C-
Math Requirements
Note: See Program Director for prerequisites, placement and advising.
Code | Title | Hours |
---|---|---|
Complete one of the following courses: | ||
M 105 | Contemporary Mathematics | 3 |
or M 115 | Probability and Linear Mathematics | |
Total Hours | 3 |
Required Grade: C-
Accounting Requirements
Code | Title | Hours |
---|---|---|
Complete one of the following courses: | ||
ACTG 100 | Essentials of Accounting | 4 |
or ACTG 101 | Accounting Procedures I | |
Total Hours | 4 |
Minimum Required Grade: C-