Michelle Boller, Director

Students are prepared academically and professionally for claim specialist positions in insurance organizations and healthcare facilities. In this fast-track program, students will learn foundational skills to:

• Understand medical terminology and human biology

• Understand medical benefit plans and the claims process to responsibly verify the accuracy and receipt of claims and the analysis of information for processing claims to promote accurate and prompt reimbursement

• Communicate professionally between peers, vendors, management, and customers in order to provide exceptional customer service

• Recommend claims action steps to promote accurate and prompt reimbursement

Additionally graduates will work collaboratively with other team members to ensure the most positive service experience to both customers and vendors.