Administrative Management A.A.S.

Cheryl Galipeau, Director

The Administrative Management Program allows students to advance the career proficiencies acquired in the Customer Relations certificate program by earning an Associate of Applied Science Degree. The Administrative Management program prepares graduates to meet the administrative and information needs of business and industry. Students gain proficiency in computer, management, and information technologies. They complete an academic component to gain an understanding of professional responsibilities in our global society. Graduates of this program become vital members of executive teams with the ability to assume supervisory, organizational, and communication roles in the coordination of administrative services. Students are encouraged to earn Microsoft Office Specialist (MOS) certification on Microsoft Office programs. Earning a Microsoft Office Specialist certification increases job opportunities by demonstrating technical proficiency in advanced skills to potential and current employers. Interested students should discuss this opportunity with the Administrative Management Program Director. An Associate of Applied Science Degree in Administrative Management opens opportunities for graduates in a variety of business settings.

Associate of Applied Science - Administrative Management

Missoula College

Catalog Year: 2016-2017

Degree Specific Credits: 64

Required Cumulative GPA: 2.0

Note: See Program Director for scope and sequence advising.
Please refer to online schedule for online course availability.

AAS, Administrative Management, Course Requirements

Rule: All courses required

Note: Completion of the requirements for a Certificate of Applied Science in Customer Relations, 33 credits, is embedded within the completion of the Administrative Management courses. See Program Director for CAS advising.
See Program Director for advising regarding course prerequisites, and math and writing placement assessments.

Show All Course Descriptions Course Credits
Show Description AMGT 145 - Records Management
Offered every term. Introduction to alphabetic filing techniques and electronic database records management. Current technical developments utilizing automated records systems, biometric access control devices, electronic file organization, ergonomics, the Internet, image technology, and integrated security systems.
 2 Credits
Show Description AMGT 240 - Admin Support for the Office
Offered autumn. Prereq., CAPP 134. Overview of the procedures and scope of the administrative assistant’s role in today’s automated office, including traditional and electronic communications, operation of multi-media equipment, and managing office technology.
 3 Credits
Show Description BGEN 105S - Introduction to Business
Offered every term. Nature of business enterprise; role of business in society; problems confronting business management; career opportunities in business. Open to non-business majors and business majors of freshman or sophomore standing only. Business majors are advised to register for the course their freshman year. Credit allowed for only one of BGEN 105S, MIS 100S, IS 100S, BADM 100S and BUS 103S.
 3 Credits
Show Description BGEN 235 - Business Law
Offered autumn and spring. This course provides an overview of law as it applies to business transactions. Topics include the nature and source of law; courts and procedure; contracts, sales, and employment; commercial paper; bailment's; property; business organizations; insurance; wills and estate planning; consumer and creditor protection; torts; criminal law; and agency law. Credit not allowed for both BGEN 235 and BADM 257.
 3 Credits
Show Description BMGT 212 - Critical Analysis for Business
This is an analysis, critical thinking, and writing course for students in the Business Technology fields. Students will also be introduced to traditional Western philosophy through study and discussion of Socrates, Plato and, Aristotle. To that end, students will analyze theories of knowledge and morality in relationship to current events within American Democracy and Law. Students will practice identifying elements of arguments, analyzing elements of arguments for logic, and developing coherent and comprehensive responses to arguments. This course will emphasize practical application rather than purely academic exercise.
 3 Credits
Show Description BMGT 216 - Psych of Mgmt & Supervision
Offered autumn. Management theory, research, and the practice of management. Topics covered include leadership styles and techniques, effective communication approaches, time management, decision making, delegation, and the basic functions of supervisory skills.
 4 Credits
Show Description BMGT 245 - Customer Service Management
Offered spring. Designed to prepare employees and managers to meet customers’ expectations. Review of customer service philosophy and techniques. Services marketing, quality issues, service design and delivery, customer interaction systems, complaint handling and service recovery, customer relationships, loyalty management, and operations are addressed.
 4 Credits
Show Description CAPP 120 - Introduction to Computers
Offered autumn and spring. Introduction to computer terminology, hardware, and software, including wire/wireless communications and multimedia devices. Students utilize word processing, spread sheet, database, and presentation applications to create projects common to business and industry in a networked computing environment. Internet research, email usage, and keyboarding proficiency are integrated.
 3 Credits
Show Description CAPP 154 - MS Word
Offered autumn and spring.  Prereq., CAPP 120 or basic computer experience and consent of instr. Preparation of business forms, correspondence, mail merges, columnar projects, and reports using up-to-date software.  Business related application projects, graphics, and printer operation are included.
 3 Credits
Show Description CAPP 254 - Advanced MS Word
Offered spring. Prereq., CAPP 154. Analysis of the concepts of advanced work processing document production underlying mastery of the software. Business-related application projects utilizing critical thinking included. Speed and timing component to increase skills essential for employment.
 3 Credits
Show Description COMX 111A - Intro to Public Speaking
Offered every term. Preparation, presentation, and criticism of speeches. Emphasis on the development of public speaking techniques through constructive criticism. Credit not allowed for both COMM 111A and COM 160A.
 3 Credits
Show Description COMX 115S - Intro to Interpersonal Communc
Offered autumn and spring. An overview of the process of human communication with special emphasis on analyzing communication patterns and improving interpersonal communication skills. Credit not allowed for both COMM 110S and COM 150S.
 3 Credits
Show Description COMX 250 - Intro to Public Relations
Offered autumn and spring. Introduction to the origin, scope, and nature of public relations activities. Investigation of policies, strategies, and procedures available to an organization in establishing and controlling its communications. Course will explore the impact of public relations and media through case studies and writing exercises.
 3 Credits
Show Description CSCI 172 - Intro to Computer Modeling
Offered autumn and spring. Problem solving and data modeling using computer productivity software. Emphasis using spreadsheets and database for data analysis. Credit not allowed for CSCI 172, CRT 172, and CS 172.
 3 Credits
Show Description HMR 290T - Adm Mgmt Internship
Offered autumn and spring. Prereq., last semester in program, minimum of “C” in program courses, and approval of program director. On the job training in positions related to each student's career goal in the administrative field. This experience increases students' skills, prepares them for initial employment and increases occupational awareness and professionalism. Students work a minimum of six hours each week at an approved site and attend weekly scheduled one-hour seminars.
 2 Credits
Show Description ITS 221 - Project Management
Offered autumn. Prereq., CSCI 172.  Investigation of topics in project management including scope, definition, risk, procurement and the RFP.  Management of time, cost, quality, and human resources.  Concepts are reinforced with PM software.
 3 Credits
Show Description MART 214 - Digital Publishing & Design
Offered autumn. Prereq., CAPP 120, CSCI 105, or consent of instr. A comprehensive foundation of layout and design principles to integrate digital media essential for effective print-based and web-based business publications.
 3 Credits
Show Description MART 232 - Interactive Web II
Offered autumn and spring. Prereq., CAPP 120, CSCI 105, or consent of instr. Provides a background and foundation skills required for designing and implementing Web sites for public and private organizations. Marketing and design techniques are applied using state-of-the-art software.
 3 Credits
Minimum Required Grade: C- 54 Total Credits Required

Writing Requirements

Rule: Pick 1 of the 2 courses below

Note: See Program Director for prerequisites, placement and advising.

Show All Course Descriptions Course Credits
Show Description WRIT 101 - College Writing I
UM: Offered every term. Prereq., WRIT 095 or proof of passing score on writing diagnostic examination, referral by WRIT 095 instructor-SAT writing score at or above 440, MUSWA at or above 3.5, SAT/ACT essay score at or above 7, or ACT Combined English/Writing score at or above 18. Expository prose and research paper; emphasis on structure, argument, development of ideas, clarity, style, and diction. Students expected to write without major faults in grammar or usage. Credit not allowed for both WRIT 101 and COM 101. Grading A-F, or NC (no credit). MC: Offered every term. Prereq., WRIT 095 or proof of appropriate SAT/ACT essay, English/Writing, writing section scores, appropriate MUSWA scores, or proof of passing scores on Writing Placement Exam). Expository prose and research paper; emphasis on structure, argument, development of ideas, clarity, style, and diction. Students expected to write without major faults in grammar or usage. Grading A-F, or NC (no credit).
 3 Credits
Show Description WRIT 121 - Intro to Technical Writing
Offered every term. Introduction to technical writing situations that integrate text, design, and graphics. Emphasis is on evidence-based, informative writing that uses design and graphics to visually represent logic and organization. Course focuses on writing as a process and includes student self-assessment. Major assignments include a pure technical document, exploration of credibility, and public science writing. Students are expected to write without major faults in grammar or usage and to have basic computer literacy.
 3 Credits
Minimum Required Grade: C- 3 Total Credits Required

Math Requirements

Rule: Pick 1 of the 2 courses below

Note: See Program Director for prerequisites, placement and advising.

Show All Course Descriptions Course Credits
Show Description M 105 - Contemporary Mathematics
Offered every term. Prereq. M 090 with a grade of B- or better, or M 095, or ALEKS placement >= 3, or ACT score of 22, or SAT score of 520. An introduction to mathematical ideas and their impact on society. Intended for students wishing to satisfy the general education mathematics requirement.
 3 Credits
Show Description M 115 - Probability and Linear Math
Offered every term. Prereq. M 090 with a grade of B- or better, or M 095, or ALEKS placement >= 3, or ACT score of 22, or SAT score of 520. Systems of linear equations and matrix algebra. Introduction to probability with emphasis on models and probabilistic reasoning. Examples of applications of the material in many fields.
 3 Credits
Minimum Required Grade: C- 3 Total Credits Required

Accounting Requirements

Rule: Pick 1 of the 2 courses below

Show All Course Descriptions Course Credits
Show Description ACTG 100 - Essentials of Accounting
Offered autumn and spring. Introduction to basic double-entry accounting. Emphasis on analyzing, journalizing, and posting transactions; trial balance, worksheet, financial statements, and adjusting/closing procedures, cash control and completing the accounting cycle.
 4 Credits
Show Description ACTG 101 - Accounting Procedures I
Offered autumn and spring.  Basic double-entry accounting.  Emphasis on analyzing, journalizing, and posting transactions; trial balance, worksheet, financial statements, and adjusting/closing procedures, accounting systems, and cash control.
 4 Credits
Minimum Required Grade: C- 3 Total Credits Required